Welcome to the Information Technology (IT) Essentials course. The goal of this course is to introduce you to computer hardware and software, as well as operating systems, networking concepts, mobile devices, IT security, and troubleshooting. These online course materials will assist you in developing the skills necessary to work as a technician in the field of IT. The specific skills covered in each chapter are described at the start of each chapter. You can use your smart phone, tablet, laptop, or desktop to access the course, participate in discussions with your instructor, view your grades, read or review text, and test your understanding using interactive media. You can also take quizzes and exams on your mobile device. Download Cisco Packet Tracer Mobile to complete Packet Tracer Activities found throughout the course.
Note: Quiz and exam items that use Packet Tracer will not work properly on your mobile device even if you have downloaded Cisco Packet Tracer Mobile.